This Privacy Policy explains how winmy8 collects, uses, stores, shares, and protects the personal data of our members. We are committed to handling your information responsibly and in accordance with applicable data protection standards.
winmy8 ("we," "us," "our," "the Platform") operates an online gaming platform available at winmy8.co. This Privacy Policy ("Policy") sets out how winmy8 collects, processes, stores, discloses, and protects personal data relating to individuals who visit, register on, or interact with the Platform ("you," "Member," "user").
winmy8 is committed to protecting the privacy and personal data of all members. We process personal data in accordance with applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA) and the data processing standards required under our international gaming authority obligations. By registering a winmy8 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside the winmy8 Terms & Conditions, which govern your use of the Platform more broadly. Where there is any inconsistency between this Policy and the Terms & Conditions in relation to data processing matters, this Policy shall prevail.
winmy8 collects personal data in the following categories:
winmy8 uses the personal data collected for the following purposes:
winmy8 processes your personal data on the following legal bases:
winmy8 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
winmy8 engages third-party service providers to support Platform operations, including payment processing partners (e.g. FPX, DuitNow infrastructure providers), game content providers (e.g. Pragmatic Play, Evolution, PG Soft), identity verification and KYC services, fraud detection and security monitoring providers, and cloud hosting and IT infrastructure providers. All service providers are contractually bound to process personal data solely on winmy8's instructions and to maintain appropriate security standards.
winmy8 may disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, and courts where required by applicable law, regulation, or regulatory direction, or where winmy8 determines in good faith that disclosure is necessary to protect the rights, property, or safety of the Platform, its members, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of the winmy8 business, personal data held by winmy8 may be transferred to the acquiring or successor entity, subject to equivalent data protection obligations being maintained.
winmy8 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect your ability to access and use some features of the winmy8 Platform.
winmy8 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention standards:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with winmy8's data destruction procedures.
winmy8 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no method of electronic data transmission or storage is completely secure. winmy8 cannot guarantee the absolute security of your data and is not responsible for breaches caused by factors outside its reasonable control. You are responsible for maintaining the security of your winmy8 account credentials.
Subject to applicable law and regulatory requirements, you have the following rights in relation to your personal data held by winmy8:
To exercise any of these rights, please contact the winmy8 data team at [email protected]. winmy8 will respond to verified requests within 30 days. We may require identity verification before processing your request.
The winmy8 Platform is strictly intended for adults aged 21 years and above. winmy8 does not knowingly collect, use, or retain personal data from any person below the age of 21. Age verification is actively enforced at registration and throughout the member lifecycle.
If winmy8 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has accessed the winmy8 Platform or that winmy8 holds personal data relating to a minor, please contact us immediately at [email protected].
winmy8 may transfer personal data to, or process personal data in, countries outside Malaysia in connection with our use of third-party service providers such as cloud infrastructure, game content providers, and fraud detection services. Where such transfers occur, winmy8 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with applicable Malaysian data protection requirements and international gaming authority data processing standards.
By using the winmy8 Platform, you acknowledge and consent to the transfer of your personal data to other jurisdictions as described in this section, subject to the protections described.
winmy8 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to active members via the registered email address on file or through a prominent notice on the Platform. The "Last updated" date at the top of this Policy reflects the most recent revision.
Your continued use of the winmy8 Platform following notification of any update constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way winmy8 handles your personal data, please contact our support team:
Email: [email protected]
Support Hours: Daily, 8 AM – 2 AM (MYT) via live chat on the Platform.
winmy8 is committed to addressing privacy-related queries promptly and to resolving any concerns in accordance with our internal complaints procedure and applicable data protection requirements.
Every data transmission between your device and the winmy8 Platform is protected by 256-bit SSL/TLS encryption — keeping your login credentials, payment details, and personal data secure in transit.
winmy8 enforces active identity and age verification (21+) in compliance with international gaming authority standards. Verification documents are handled securely and retained only as required by regulation.
Passwords are stored using industry-standard cryptographic hashing — no winmy8 staff member can view your password. Sensitive member data is stored in access-controlled, encrypted environments.
Malaysian members have the right to access, correct, restrict, port, and request deletion of personal data held by winmy8, subject to regulatory retention obligations. Contact us to exercise your rights.
winmy8 does not sell, rent, or trade your personal data to third-party marketing companies. Data shared with service providers is governed by strict contractual data protection obligations.
winmy8 processes personal data in alignment with the Malaysian Personal Data Protection Act 2010 (PDPA) and the data governance requirements of our international gaming authority operating standards.
Our Malaysia-based support team handles all data and privacy queries daily from 8 AM to 2 AM MYT. To exercise your data rights or raise a privacy concern, reach out via live chat or email at any time.